Contact Us
How to Reach the Editorial Team
To ensure your inquiry is handled by the appropriate expert, please utilize the specific channels outlined below. We prioritize inquiries based on their technical nature and urgency.
- General Consumer Inquiries: If you have questions about gold purity, hallmark verification, or a specific article you read on our site, please email us at Ayesha@bajus.bd.
- Business and Partnership Proposals: For jewelry brands, ethical suppliers, or financial institutions looking to collaborate, please use the subject line “PARTNERSHIP REQUEST” and send your proposal to our official domain email.
- Press and Media Relations: Members of the press seeking expert commentary on the Bangladesh jewelry market should contact Ayesha directly via her professional email address.
- Report an Error: We strive for 100% accuracy. If you find an outdated price or a technical error, please notify our editorial board immediately.
Our Office Location and Hours
BAJUS bd operates primarily as a digital-first platform to ensure we can reach Bengali speakers globally. However, our research and editorial operations are firmly rooted in:
Dhaka, Bangladesh
Monday – Friday: 9:00 AM – 6:00 PM (BST)
Saturday: 10:00 AM – 2:00 PM (BST)
Please note that we do not offer walk-in consultations. All expert advice is provided through our digital channels to ensure we can maintain a detailed record of the guidance provided to you.
Frequently Asked Questions (Reader Support)
To provide you with immediate assistance, we have compiled answers to the most common questions we receive. This section serves as an extension of our “Helpful Content” commitment.
1. How do I calculate the final price of a jewelry item in Bangladesh?
In Bangladesh, the price is generally calculated as: (Weight in Vori × Daily Gold Rate) + Making Charges + VAT. Our guides on the site explain each of these components in detail to ensure you are never overcharged at the counter.
2. Can you verify if my gold is real over email?
No. While we can provide you with a checklist of “at-home” tests (like the magnet or vinegar test), these are not definitive. For high-value items, we always recommend visiting a certified testing lab in Dhaka. We can, however, help you interpret the hallmark symbols on your jewelry if you send us a clear photo.
3. Do you provide a gold price forecast?
We provide market analysis based on current trends. However, please remember that gold is a global commodity. While we can point to indicators (like Fed rate changes), we do not guarantee future prices. Always invest with a long-term perspective.
Our Commitment to Your Privacy
When you contact us, your information is handled with the same care as a precious gemstone. We do not sell your email address to third-party marketers. Your data is used exclusively to facilitate your request and provide you with the most relevant business advice. For more details, please refer to our Privacy Policy page.
Safety and Security Protocol
Because we operate in a high-value niche, we urge you to be vigilant. BAJUS bd and Ayesha will NEVER ask you for your bKash/Nagad PIN, your bank passwords, or to transfer money for “exclusive” jewelry deals. We are an educational platform, not a retail shop. All our communication will originate from the verified @bajus.bd domain.
Join the Conversation on Social Media
For daily updates, quick tips, and community polls, join us on our official social media channels. We are active in the Dhaka jewelry community and love hearing your stories of purchasing or inheriting family heirlooms. Your stories help us understand what topics we need to cover next.